How information is collected
The Company collects information provided directly by users, generated through website
use, or received from service providers acting on its behalf. Collection is limited to
information reasonably required for communication, security, service operation,
analysis, legal compliance, and stated purposes.
How information is used
Collected information may be used to operate and secure the website, respond to
enquiries, maintain records, understand usage, improve content, manage preferences,
prevent misuse, and meet applicable legal obligations. The Company does not use
information for purposes incompatible with the circumstances of collection without an
appropriate basis.
Our commitment: The Company handles personal information responsibly,
transparently, and only for legitimate purposes described in this policy. Appropriate
safeguards are applied, and individuals may exercise available privacy rights under
applicable Australian law.
When information is shared
The Company may disclose personal information to service providers supporting hosting,
security, analytics, communications, technical operations, and legal compliance.
Providers receive information only where reasonably necessary and are expected to handle
it under appropriate confidentiality and security arrangements.
Privacy rights
Subject to applicable law, individuals may request access, correction, deletion,
restriction, objection, or portability concerning personal information. Rights may be
limited where necessary to protect another person, preserve legal privilege, prevent
misuse, or comply with a legal requirement.
Requests concerning access, correction, deletion, objection, limitation, or
portability may be submitted through the Company’s designated privacy contact
channel. The Company may verify identity, explain applicable limits, and respond
within a reasonable period.
Information security
The Company uses reasonable technical and organisational measures to protect personal
information against unauthorised access, alteration, disclosure, loss, and misuse.
Measures may include access controls, secure transmission, monitoring, backups, staff
procedures, provider oversight, and incident response. No internet transmission or
storage method can be assured completely secure.
Data retention
Personal information is retained only for as long as reasonably necessary for the
purposes described in this policy, including service operation, enquiries, security,
dispute handling, legal obligations, and recordkeeping. Retention periods depend on the
type, sensitivity, and purpose of the information.
When information is no longer required, it is deleted, anonymised, or securely disposed
of where practicable.
International data transfers
Some service providers may process personal information outside Australia. Where this
occurs, the Company takes reasonable steps to assess provider practices, apply
contractual or technical safeguards, and address requirements under applicable privacy
law. Overseas handling may involve jurisdictions with different privacy protections.
Cookies and similar technologies
The website uses essential, functional, performance, and applicable targeting
technologies. These tools may support core operation, remember preferences, assess
technical performance, and understand content relevance. Cookie choices can be managed
through available consent controls or browser settings.
Disabling certain cookies may affect website features, preferences, security controls,
or overall functionality.
Changes to this policy
The Company may update this policy when website practices, service providers,
technology, or legal requirements change. The current version will be published on this
page with its applicable date. Individuals should review the policy periodically to
understand how personal information is handled.
Earlier versions may be retained where appropriate for compliance, accountability, or
historical reference.
This privacy policy was last updated on October 30, 2026.
This privacy policy applies from October 30, 2026.